(Non-Returnable Items)
At SHEER GLAM, due to hygiene and safety reasons, all skincare and haircare products are non-returnable once delivered.
Non-Returnable Items
The following products cannot be returned:
- Hair Serums
- Face Serums
- Shampoo
- Conditioner
- Face Wash
- Moisturizers
- Sunscreens
- Any opened or used cosmetic product
Damaged or Incorrect Product
If you receive:
- A damaged product
- A leaking product
- An incorrect item
Please contact us within 48 hours of delivery with:
- Order Number
- Product Photos
- Unboxing Video
After verification, we may offer a replacement or refund, as applicable.
Refunds
Approved refunds (if applicable) will be processed to the original payment method within 5–7 business days.
Contact
For any support regarding your order, please contact our customer support team through the contact details provided on our website.